Cancellation policy

Cancellation policy
Right of withdrawal You have the right to withdraw within fourteen days without giving
of reasons to withdraw from this contract.
The cancellation period shall be fourteen days from the day on which you or a third party designated by you,
who is not the carrier has or has taken possession of the goods.
To exercise your right of withdrawal,
you must inform us (Christine Damek, Porzer Straße 42, 51107 Cologne, email: LumiEden@web.de) of your decision to withdraw from this contract by means of a clear statement (e.g. by email).
You can use the attached
You can use the model cancellation form, although this is not mandatory.
Consequences of revocation If you revoke this contract,
we have returned all payments we have received from you,
including delivery costs (except for the additional costs resulting from your choosing a different type of
of delivery than the one offered by us
cheapest standard delivery), immediately and at the latest within fourteen days
from the day on which we received notification of your cancellation.
For this repayment we will use the same means of payment
that you used in the original transaction.
We may refuse repayment,
until we have received the goods back or until you have provided proof,
that you have returned the goods,
whichever is earlier.
You must return the goods immediately
and in any event no later than fourteen days from the day on which you notify us of
inform us of the cancellation of this contract, send it back or hand it over to us. The deadline is met if you
before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.

If you wish to cancel the contract, please fill out this form and send it back to:

Christine Damek
Porzer Straße 42
51107 Köln
Email: LumiEden@web.de

I hereby revoke the contract I concluded for the purchase of the following goods:

Ordered on: __________
Received on: __________
Consumer's name: __________
Consumer's address: __________
Date: __________
Signature (only for notification on paper): __________